Careers

Reception Manager

Otago - Queenstown

Poronui is one of New Zealand’s exclusive Sporting Lodges situated only 35 minutes from Taupo yet part of a fantastic New Zealand wilderness experience.

Poronui offers a range of accommodation options including Cabins, Glamping & the exclusive Blake House.  The property also features as a wedding & corporate events venue along with offering all guests a varied exciting range of adventure activities

We employ professional staff, committed to providing genuine customer service and excellence in detail.

The successful candidate will have the following:

• High standard of appearance and service etiquette
• Fresh passion for customer service and making each guests visit memorable
• Ability to work independently and support a hard working team
• Excellent time management and efficiency
• Good knowledge of food safety systems and management
• Ability to follow systems and processes yet flexible and practical
• Prepared to work weekends and public holidays
• Committed to complete the season and grow the role

An interest and knowledge of seasonal foods, food styling and beverages is desired.

Positions are seasonal fixed term contracts available starting through November..

Poronui is committed to providing a safe work place for employees.  A rigorous programme of drug and alcohol testing is undertaken.  Candidates must be compliant with these policies.

A competitive remuneration will be provided based on experience - along with a travel allowance if residing more than 35 kilometres from Poronui. Housing is available on site for a nominal room rental during the term of the contracts.

Candidates for this position require a current driving licence, New Zealand residency or a current work permit. 

Top it all off with a love of New Zealand, the outdoors and a fun can do attitude and this might be your perfect job.

For any questions phone Claire Hall on 07 384 2080

(listed 31 Jan 2019)

Poronui is a Member of the Luxury Lodges of New Zealand nestled in the wilderness of the secluded Taharua Valley 35 minutes from Taupo.

Matakauri Lodge is an alpine lakeside retreat nestled in one of the world's most serenely beautiful landscapes. Spectacularly situated on Lake Wakatipu and only seven minutes from Queenstown. 

We are currently seeking Housekeeping Attendants to assist with the delivery of excellence and meet our cleanliness standards. We are looking for applicants who are available for an immediate start.

The successful candidates will have:

• A passion for service delivery and the Hospitality Industry
• Cleaning or laundry experience in 4/5 star Hotel/Resort environment
• Strong communication skills
• A high level of attention to detail and exceptional organisational skills
• Flexibility and maturity in approach - able to work shifts, including weekends

Experience is desired but more importantly you will be hard working and willing to work varied shifts including weekends.

Matakauri Lodge is a member of Relais & Châteaux, an exclusive collection of the finest hotels and restaurants in the world.  If you would like join our world class team and if you have the attributes above, we would love to hear from you.  

You must have a valid NZ Working Visa to apply

The Lodge at Kauri Cliffs is located in the Bay of Islands, at the top of the North Island of New Zealand. Set on 6,000 acres of Pacific Coast-land, this luxury lodge is one of the most celebrated boutique resort hotels in the world. We currently have a fantastic opportunity for the right person to join our team.

Head Chef position for the leading luxury lodge in Marlborough.

Lead a small passionate team to produce outstanding a la carte food for the lodge guests as well as the stand alone restaurant , Harvest .

Develop and foster successful relationships with the many exceptional local suppliers in the area.

Grow the already successful restaurant as well as provide a great food experience for the international , sophisticated travellers that stay at The Marlborough Lodge.

Head Chef experience essential, as well as a passion for delivering a unique food experience at the luxury level.

Responsibilities include managing food and wage costs, menu planning and development, inspiring and building a team and nurturing supplier relationships.

Imperium Collection of Boutique Hotels in Queenstown, NZ includes Eichardt's Private Hotel with Eichardt's Bar & Restaurant, The Grille by Eichardt's, and The Spire Hotel with No. 5 Church Lane Bar & Restaurant.

The Grille by Eichardt's is Queenstown's premier dining destination. With a vibrant and stylish setting, it offers an outstanding menu that showcases the unique tastes of the region.

We are currently recruiting for an experienced Restaurant Manager who has a desire to exceed across all levels of presentation and customer service.

Restaurant Manager

Skills & experience required:

• The confidence to show us your exceptional abilities
• A current Duty Managers certificate
• Experience of New Zealand Wines
• A minimum 3 years' experience of a similar scale and standard of restaurant
• Excellent communication skills and attention to detail
• Energy, a guest focus and the ability to think outside of the square
• Immaculate presentation and grooming
• Flexibility in available hours, covering late nights and early mornings
• Possess a high level of technical skills and knowledge involved in all food & beverage operations
• Verbal and written communication effective and professional with colleagues, guests and all external parties
• Actively demonstrates willingness to work with and for others within the company
• Is punctual and maintains time management for the restaurant
• Makes a conscious effort to create a positive work environment
• Shows initiative when an opportunity arises
• Manages stressful situations calmly, maintaining a professional composure at all times
• Pays attention to detail and the quality of work produced, ensuring excellence and seeks ways to improve outputs

In return, Imperium Collection of Boutique Hotels provides:

• Competitive remuneration package
• Full time hours
• A professional, fun and rewarding working environment
• Continued on the job learning with the Imperium Group

Please email cover letter & CV to our Recruitment Manager: recruitment@eichardts.com

The Lodge at Kauri Cliffs is located in the Bay of Islands, at the top of the North Island of New Zealand. Set on 6,000 acres of Pacific coastland, this luxury lodge is one of the most celebrated boutique resort hotels in the world.

Kauri Cliffs is also a member of Relais & Chateaux, an exclusive collection of the finest hotels and gourmet restaurants in the world.

We currently have a fantastic opportunity for an experienced and charismatic Maitre d’ to join our team.

We’re passionate about creating unique and memorable experiences which enhance lives; providing engaging, sincere and a truly personalised service is how we turn moments into memories for our guests here at Kauri Cliffs.  The Maitre d’ is responsible for providing a seamless service and ensuring the utmost satisfaction for our guests.

We are looking for a candidate with superior communication skills, a high level of attention to detail and the ability to multi task. This role requires skill and experience with managing guest and colleague relationships.

The successful candidate will have:

• A passion for service delivery and the Hospitality Industry
• Previous senior level Food and Beverage experience in boutique lodges or 5 star properties
• A working background in Relais and Chateaux properties will be highly regarded
• A minimum of 2 years in a premium quality customer facing environment capacity
• Hospitality specific training
• Knowledge and ability to train and grow a team
• Impeccable personal grooming
• Knowledge and experience with Hospitality Management systems
• Strong  and effective communication skills
• Multiple language skills are preferred,  as is international experience
• Ability to work accurately in a fast paced and dynamic environment
• Exceptional organisational skills (and proven experience managing successful events)
• Flexibility and maturity in approach - able to work shifts, including weekends
• And a winning personality, with the ability to surprise and delight!

If you wish to apply for this role and have the attributes above, we'd love to hear from you. You must have access to your own reliable transport and a valid working visa to apply.

The Imperium Collection includes Eichardt’s Private Hotel with Eichardt’s Bar & Restaurant, The Grille By Eichardt’s restaurant, The Spire Hotel with No. 5 Church Lane Bar & Restaurant and The Pacific Jemm Superyacht.

About the role

We are looking for an experienced Head Chef who can lead the team with creative menu development, ordering and stock control, food quality and training of junior staff whilst fostering a positive team culture.

The successful candidate must be a strong leader with good communication skills who is comfortable leading.

We are looking for an individual focused on meticulous food preparation and presentation coupled with the ability to produce quality and consistency.  Ideally we are searching for an experienced Head Chef, with suitable experience in similar high volume, fast paced kitchen environments. 

The successful applicant will possess:

• Confidence in their cooking abilities
• Creativity and high presentation standards
• Ability to manage and control COGS and Wage cost requirements
• The ability to work under pressure
• Good communication skills with an approachable manor
• Strong leadership skills and the ability to mentor staff at a lower level
• Strong motivation and creativity
• Ability and willingness to create a solid work environment for their team
• Previous experience with inventory control systems

Experience Required:

• We are looking for someone who has experience in a similar role, has strong communication skills and enjoys new challenges.
• Applicants need to have at least  two years running a kitchen team
• Your previous management style will be similar in that the kitchen is run as the business centre in which you control COGS and wages
• The ability to ensure consistency in food quality within the team
• You believe stocktaking as a critical control point

In return, Imperium Collection of Boutique Hotels provides:

• Competitive hourly rates
• Full time and part time hours available
• A professional, fun and rewarding working environment

You must have a current New Zealand work permit / visa, residency or citizenship to be eligible. If you believe that you meet our selection criteria, please forward your resume and cover letter to recruitment@eichardts.com

(listed 3rd Jan 2019)

Poronui is a Member of the Luxury Lodges of New Zealand nestled in the wilderness of the secluded Taharua Valley 35 minutes from Taupo.

At Helena Bay Lodge we give our guests the very best that New Zealand has to offer aiming to exceed our guest's high expectations. We are currently seeking a Full Time Receptionist. This is a full time position where flexibility of availability is key. A successful candidate would be able to work across a 7-day week shift pattern including mornings, afternoons and evenings. Duties are but no limited to as follows -

Guest liaison as required including itinerary organisation, activity booking and vouchering; ensuring guest service is at the highest possible level

Answering the phone in an efficient and professional manner

Responding to all reservation enquiries in a prompt and courteous manner ensuring sales and room yield are maximized.  Computing reservations accurately and communicating with guests / agents in professional written correspondence.

Cashiering, guest account updates and performing the audit function

Guest services as required; faxing, typing and so forth

Ensuring the smooth running of each shift by informing all necessary staff members of relevant information

Administering the reservation system

Responsible for the daily running of hotel computer systems

General lodge typing duties

Ensuring the office is always clean, tidy and well equipped

Maintain a good atmosphere amongst staff and set an example of good work ethics

Duties as requested by the General Manager and Front Office manager.

We are looking for someone with front line hospitality experience, great computer skills and reservations systems knowledge is an advantage.

Please note this job is on a contract until the 31st of May with the potential to turn into full time.

(listed 14th Jan 2019)